Manufacturer
Notifies accidents and dangerous products, investigates and decides on corrective action.
Your EU Responsible Person under the General Product Safety Regulation
The GPSR requires manufacturers to report accidents caused by their products and to alert authorities about dangerous products through the Safety Business Gateway - the business side of the EU's Safety Gate system.
Notifies accidents and dangerous products, investigates and decides on corrective action.
Inform the manufacturer and, for dangerous products, the authorities through the Safety Business Gateway.
Informs the authorities about risks, cooperates on corrective action and is the EU contact authorities reach first.
Assess the notification and, where needed, publish an alert in Safety Gate.
Keep a complaints log, know which batches went to which markets, and agree with your Responsible Person how incidents are escalated. A clear internal process makes it possible to notify quickly and to run a targeted recall rather than withdrawing everything. See product recalls under the GPSR.
The EU portal through which businesses notify market surveillance authorities about accidents and dangerous products; it feeds the Safety Gate rapid alert system.
Accidents caused by the product that resulted in a person's death or serious adverse effects on health and safety, notified by the manufacturer without undue delay.
The manufacturer carries the notification duty; the Responsible Person must inform authorities about risks and cooperate, so agree in advance who submits what.
What follows a notification when a product must be recalled.
The documentation authorities will ask for.
Your EU contact for authorities.
Note: This guide provides general information about Regulation (EU) 2023/988 (GPSR), not legal advice. Specific obligations depend on your product and supply chain. Last reviewed 5 October 2026.
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